Alfa's staff care about your company's image and will answer your telephones 24 hours a day. Alfa's trained Telephone Receptionist will act as your personal secretary and will cheerfully answer all your calls with your Company Name and personalized greeting. The complete message with callers name, company and phone number with extension can be delivered via short message service (SMS) or email. All callers details will also be available via web based system and archived for future references.

Your calls can be answered 24 hours a day- 7 days a week or during office hours (whatever you prefer), when your lines are busy or ring more than a specified number of rings. This service will unleash you from the office and create the feeling of a professional and thriving business whilst you unavailable.

VIP client lists with telephone numbers can be imported into the Alfa's system to ensure that your important callers are instantly recognized and that vital relationships are and greeted and maintained professional familiarity.

Depending on your instructions, all, or just certain callers can be put through to you or your teams locations, once the callers information has been captured and after the call has been announced. Information such as caller's name, company, source of enquiry, contact details are captured, communicated with the announcement and forwarded separately on your daily report.

We have a flexible pricing system for the virtual receptions service based on the volume of calls. Please contact us for a quote detailing the call volumes you expect

For a quote on Virtual reception or any tailored solutions Click here to contact us

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