Inbound Sales - Order Taking Services
Alfa offers order taking services on 24/7/365 basis. With
your sales lines open round the clock, now you can certainly
increase your sales volumes. You could be an e-commerce company
or advertising your services in the print media, by utilizing
our order taking services, you can be sure that our agents
with vast tele-sales experience will do their best to convert
maximum callers into sales. We have the capacity and capability
to handle any call volume and any size of product catalogue
- from single product to large catalogue orders.
If you are an e-commerce business, we can enter the orders
straight on your website which will make the order fulfillment
and processing easier for you. If you require, you could utilize
our web based order taking system and process the orders.
Our system can be integrated with your merchant account to
process customer's credit cards.
Our tele-sales staff has vast experience in up-selling and
cross selling and you would surely notice an increase in average
order value as compared to your website.
Medical Answering Services
If you are looking for optimum way to respond to patients,
without adding staff, ALFA's medical answering services is
the answer. With our services you can be sure that your patient's
calls are answered during your lunch hours and out of hours.
You could offer your patients a 24/7 appointment scheduling
line where our operators using the web based appointment system
will set up appointments for patient visits. Or we could help
your patients with other billing enquiries.
Our operators will have access to all information you provide
us, so we can provide callers with your office hours, address
and other information a patient might need after hours. We
can also ensure your patients with urgent needs have access
to you as quickly as possible.
Emergency Response Handling
We'll provide Crisis Management, Problem Solving or Troubleshooting
services, our dedicated operators are ready to handle any
problem that comes their way. Our goal is to always make you-and
your business-look good
Our emergency answering services are available for vital businesses
services, Doctors offices, tech support calls, and other crises.
When your client talks with our emergency answering services
operator you can be assured we will quickley and efficiently
solve their problem.
Customized Answering Service Requirements:
We understand that every client has very specific needs.
If your business requires answering service of any type, we
can design a solution for you. Please click here to contact
us and discuss your requirements
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