|
In today's competitive world, global corporations are constantly
required to improve their operational effectiveness to achieve
better customer satisfaction and improve the shareholder value.
The top level business managers are often charged with the
development of aggressive strategies to establish radically
lower cost structures, higher productivity norms and better
quality standards for their organizations.
Alfa, is an established partner you can rely upon to deliver
lower cost, higher productivity and better quality standards
together.
our back office services are categorized as:
New Business Services
• Content
Digitization services
• Application
processing
• Database
reconciliation
• Account
verification, confirmation, opening
• Mailer
dispatch
• Account
opening & administration
• Pre-screening
/ reviewing of applications
• Writing
and assembling of contracts
• Document
Issuance
Administrative Services
• Claims
processing
• Account
administration
• Settlement
• Data processing/
validation
• Dispute
resolution
• Correspondence
management
• Service
changes
• Documentation/records
maintenance
• Account
amendments and audit checks
• Correspondence/statement
generation
• Customer
data management
Finance & Accounting
Services
• Accounts
reconciliation
• Accounts
payable
• Bills reconciliation
• Clearing
and settlements
• Liability
processing
• Processing of refunds
• Adjustment
and transfers
|
