Alfa makes life better for
companies of all shapes and sizes - from one man bands to
large multinationals - We help you
Unlock profits - by streamlining your business
processes, ease the management of your business & reduce
your operating costs!
Our offshore delivery centre located at Mumbai,
India provides variety of call centre, back office, customer
support & tailored made solutions right across the SOHO,
SME, and corporate divide.
“Whether you need simple message taking, virtual receptionist,
virtual personal assistant, out of business hours message taking
or you need complex process handling like customer service,
inbound order taking, technical support for your customers,
debt collection, telemarketing, outbound sales, lead generation
for Mortgage industry, secured loan industry, other B2B or B2C
Lead generation, or tailored made solutions, we can help.”
Our aim is to streamline your business process, improve the
quality of customer contact & reduce the stress your company
faces with management of back office work & administrative
work. By outsourcing these non-core functions, your company
can concentrate on the core functions. Quality of service is
our specialization and the cost saving factor comes as a compliment.
Small businesses benefit
from our services by outsourcing their call answering, back
office and administrative work. You do not need to employ full
time staff for these jobs. This ensures continuity of your work
and you pay only fraction of the costs. Read
more...
Medium Businesses benefit
from our services by outsourcing their customer call centre,
administrative, back office, telemarketing, survey, follow-ups,
support and tailored made solutions. Customer satisfaction and
quality of service is at par or sometimes better for our clients
what they get from the on-shore service providers. Read
more...
Large Businesses usually
require tailor made solutions. We work with many large companies
for their customer service, technical support, back office administration
requirements.
Customer follow-up & cross selling to existing customer
base are very popular services we provide to many of our larger
clients. Read more..
Whatever your requirement is, to find out how Alfa can help
your business to unlock profits, ring us now or
email us…
